Faq

Frequently Asked Questions

Ordering & Payment

How can I place an order?
Simply browse our collection of Skirts, Tops, and Two-Piece Sets, select your desired items and sizes, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed through a secure gateway to protect your information.
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been shipped.

Shipping & Delivery

What are your shipping options and costs?
We offer standard and express shipping. Standard shipping is free on orders over $75. Exact costs and estimated delivery times are calculated at checkout based on your location and selected method.
How long does delivery take?
Standard shipping typically takes 5–10 business days within the US and 10–20 business days internationally. Express shipping takes 2–4 business days. Please note that delivery times may vary during peak seasons.
Do you ship internationally?
Yes, we ship to most countries worldwide. International customers are responsible for any customs duties, taxes, or fees that may apply upon arrival.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. To initiate a return, please email us at [email protected] with your order number and reason for return.
How do I exchange an item?
For exchanges, please return the original item following our return process and place a new order for the desired size or style. This ensures the fastest processing time.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect your return. The refund will be issued to your original payment method. You will receive a confirmation email once completed.

Product & Sizing

How do I find the right size?
We provide a detailed size guide on each product page. For best results, measure yourself and compare with our chart. If you are between sizes, we recommend sizing up for a more comfortable fit.
Are your products true to size?
Our Skirts, Tops, and Two-Piece Sets are designed to fit true to size based on standard measurements. However, fabric composition and style may affect fit. Please refer to individual product descriptions for specific notes.
How should I care for my items?
Care instructions are included on the product tag and in the product description online. Generally, we recommend machine washing cold with like colors and hanging to dry to maintain the quality of your garments.

Customer Support

How can I contact you?
For any questions or assistance, please email us at [email protected]. Our team typically responds within 24 hours during business days.
Do you offer gift wrapping?
Yes, we offer eco-friendly gift wrapping for an additional fee. You can select this option during checkout and include a personalized message.